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AI as a service

Unlock the power of Artificial Intelligence to gain insights into the impact of development policies using non-traditional sources of data such as text, images and social media networks. 

Overview

UNDP AI as a Service (AIaaS) is a collection of services that leverage the latest advancements in Machine Learning (ML), Natural Language Processing (NLP) and Generative Artificial Intelligence (GenAI)  to help you tap into the wealth of data for better development policies. It consists of DFx AI Chat, a flagship multi-purpose GenAI platform built upon Azure OpenAI, and a set of micro-services we use to build custom products that enable you to extract, analyze and summarize knowledge from non-traditional data sources including webpages, documents, images, and social media interactions at scale. 

Use Cases

Tap into the organization's existing knowledge by leveraging UNDP documents

DFx AI Chat comes equipped with a collection of UNDP publications that the chatbot uses to answer your questions. You can find information about activities, policies and practices of the organization by just asking the chatbot.

DFx AI Chat
Extract and condense knowledge from text and documents

DFx AI Chat is there to facilitate the process of analyzing large amounts of text information by summarising the main points while focusing on the things that matter for your work. The same document can be summarized with a focus on health, environment, energy, or any other topic of interest.

DFx AI Chat
Speed up writing and reporting by generating ideas, code and text

DFx AI Chat can boost your productivity by helping you brainstorm ideas, provide arguments and reasoning, write code as well simply draft emails and notes. You can also customize the style and language to your needs.

DFx AI Chat

Key Features

Feature
Leverage OpenAI's powerful language models in a secure corporate cloud environment

DFx AI Chat is built upon Azure OpenAI Service that leverages the same advanced language models as OpenAI but with security and enterprise promise of Azure. All data is securely processed and stored in UNDP’s corporate Azure environment using industry-standard practices so that you can focus on benefiting from the latest advancements in AI without worrying about privacy and security.

Feature
Work with multilingual texts

Multilingualism is at the heart of UNDP’s work. This is why DFx AI Chat is multilingual by design. It is built with multilingual use cases in mind so that you are no longer constrained by analyzing or producing text in one language (typically English) but can easily get insights into documents and texts in virtually any language.

Feature
Analyze structured data (COMING SOON)

DFx AI Chat can also process structured or semi-structured data stored in CSV, Excel and JSON files or SQL databases. You can get insights into data without using statistical software or writing a single line of code.

Feature
Extend and customize to your needs

Modular and extendable by design, DFx AI Chat platform can be customized to your specific needs with minimal effort. You can request support in creating new document collection and connecting the chat with your custom data sources.

Frequently asked questions

    How is DFx AI Chat platform different from ChatGPT?
    How is DFx AI Chat platform different from ChatGPT?

    ChatGPT is a web-based chatbot platform developed by OpenAI and powered by GPT-3.5 and GPT-4 models which are hosted by OpenAI company. DFx AI Chat is also a web-based chatbot platform. Just like ChatGPT, it too leverages GPT-3.5 and GPT-4 models. However, unlike ChatGPT, DFx AI Chat uses the models hosted by Microsoft on Azure OpenAI Service. This provides security and enterprise promise of Azure while relying on UNDP's corporate cloud infrastructure. It also enables higher usage rates that scale well for organization-wide adoption of the service.

    From a user perspective, ChatGPT provides generic experience that caters to an average user. In contrast, DFx AI Chat is tailored specifically to use cases at UNDP. The chatbot is made aware of the organizational context it operates in and has built-in capabilities to discuss topics related to multiple areas of UNDP's work. 

    Do you provide support beyond DFx Chat platform?
    Do you provide support beyond DFx Chat platform?

    Yes, we offer general support in the areas of Artificial Intelligence, Machine Learning and Natural Language Processing. This includes Social Media Analytics, Information Retrieval, Document Classification, Image Classification and other applications. Use this form to request support. 

    What is Data Science/AI/ML/NLP?
    What is Data Science/AI/ML/NLP?
    • Data science (DS): the use of scientific methods to analyze and gain insights from data.
    • Artificial Intelligence (AI): Creating intelligent machines that can perform tasks that normally require human intelligence.
    • Machine learning (ML): Teaching computers to learn and make decisions without explicitly programming them.
    • Natural language processing (NLP): Teaching computers to understand and analyze human language.  
    I want to report a bug, request a feature, provide feedback, or get in touch.
    I want to report a bug, request a feature, provide feedback, or get in touch.

    Use this form to get in touch with us. 

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